The categories below outline common ways we may use or share your protected health information for treatment, payment, healthcare operations, and other purposes. Not every possible use or disclosure will be listed here.
Treatment
- We may use and disclose your protected health information to provide, coordinate, or manage your care. This includes sharing information with other medical providers, clinical trainees, therapists, medical staff, and office personnel involved in your treatment.
Example: Your provider may consult another specialist to coordinate your care; our staff may share details with a pharmacy when processing a prescription.
Payment
- Your information may be used to obtain payment for services we provide. This may include sharing records with insurance companies or other third parties, such as for pre-authorization of prescribed medications or services.
Healthcare Operations
- We may use or disclose your information to run our medical practice. This includes training staff, reviewing cases, improving care quality, and contacting you via phone, email, or text to send appointment reminders.
When we share information with third-party business associates (such as billing services), we enter into a written contract requiring them to protect the privacy and security of your protected health information.
Marketing
- We may use your information to send you communications about services or products we believe may interest you — for example, a thank-you note with a coupon, or updates on wellness offerings. You may opt out of receiving these communications at any time by contacting us.
Other Permitted Uses & Disclosures
Without Authorization: We will not use or disclose your information for any purpose outside of this policy without your written, specific authorization. You may revoke this authorization at any time, though this will not affect information already shared while the authorization was active.
Appointment Reminders: We may send reminders via text, call, or email for your initial visit, follow-up appointments, or lab work.
Family & Caregivers: We may share information with family members or friends involved in your care if you agree, or if you are given the chance to object and do not do so. If you are unable to give consent and there is an urgent need, we may share only what is necessary in your best interest.
Research: We will only use or disclose your health information for research purposes if you provide written authorization.
Organ Donation: If you are a donor, we may share information with organ procurement or transplant organizations as needed.
Public Health: We may disclose information to prevent or control disease, report adverse medication or product events, or avoid injury or death, including to health authorities or the FDA as required by regulation.
Oversight & Legal Requirements: We may share information with health oversight agencies, comply with workers’ compensation programs, or respond to court orders, subpoenas, warrants, or other legal requirements.
Note: No mobile contact information or text message opt-in/consent data will be shared with third parties or affiliates for marketing purposes. This information remains private and will not be disclosed externally.