OUR LEGAL RESPONSIBILITIES

We are required by law to give you this notice. It explains how we may use and disclose protected health information about you, and describes your rights and our obligations regarding the use and disclosure of that information. We will maintain the privacy of your protected health information and provide you with notice of our legal duties and privacy practices related to your information.

We reserve the right to update or change these policies at any time. If we revise our privacy policies, we will notify you promptly. This policy remains in effect unless otherwise stated. Any changes will apply to all of your current and past health information.

You may request a copy of this notice at any time. You can contact Bodiwell Wellness & Weight Loss at: 105 Vulcan Road, Ste 221

Birmingham, AL

HOW WE MAY USE OR DISCLOSE YOUR PROTECTED HEALTH INFORMATION

The categories below outline common ways we may use or share your protected health information for treatment, payment, healthcare operations, and other purposes. Not every possible use or disclosure will be listed here.

Treatment

- We may use and disclose your protected health information to provide, coordinate, or manage your care. This includes sharing information with other medical providers, clinical trainees, therapists, medical staff, and office personnel involved in your treatment.

Example: Your provider may consult another specialist to coordinate your care; our staff may share details with a pharmacy when processing a prescription.

Payment

- Your information may be used to obtain payment for services we provide. This may include sharing records with insurance companies or other third parties, such as for pre-authorization of prescribed medications or services.

Healthcare Operations

- We may use or disclose your information to run our medical practice. This includes training staff, reviewing cases, improving care quality, and contacting you via phone, email, or text to send appointment reminders.

When we share information with third-party business associates (such as billing services), we enter into a written contract requiring them to protect the privacy and security of your protected health information.

Marketing

- We may use your information to send you communications about services or products we believe may interest you — for example, a thank-you note with a coupon, or updates on wellness offerings. You may opt out of receiving these communications at any time by contacting us.

Other Permitted Uses & Disclosures

Without Authorization: We will not use or disclose your information for any purpose outside of this policy without your written, specific authorization. You may revoke this authorization at any time, though this will not affect information already shared while the authorization was active.

Appointment Reminders: We may send reminders via text, call, or email for your initial visit, follow-up appointments, or lab work.

Family & Caregivers: We may share information with family members or friends involved in your care if you agree, or if you are given the chance to object and do not do so. If you are unable to give consent and there is an urgent need, we may share only what is necessary in your best interest.

Research: We will only use or disclose your health information for research purposes if you provide written authorization.

Organ Donation: If you are a donor, we may share information with organ procurement or transplant organizations as needed.

Public Health: We may disclose information to prevent or control disease, report adverse medication or product events, or avoid injury or death, including to health authorities or the FDA as required by regulation.

Oversight & Legal Requirements: We may share information with health oversight agencies, comply with workers’ compensation programs, or respond to court orders, subpoenas, warrants, or other legal requirements.

Note: No mobile contact information or text message opt-in/consent data will be shared with third parties or affiliates for marketing purposes. This information remains private and will not be disclosed externally.

YOUR RIGHTS REGARDING YOUR PROTECTED HEALTH INFORMATION

Access Your Records

- You have the right to view and obtain copies of your protected health information used to make decisions about your care. Submit a written request to the contact listed at the end of this policy. We may charge a reasonable fee for copying and processing your records.

Request an Amendment

- If you believe your health information is incorrect or incomplete, you may submit a written request to amend it, including the reason for your request. We may deny your request if we determine the information is accurate and complete, or if your request is not in writing or does not include a valid reason. Any denial will be provided to you in writing.

Accounting of Disclosures

- You may request a list of times we have shared your health information in the past 3 years, except for disclosures for treatment, payment, healthcare operations, or disclosures you authorized. Submit a written request; we may charge a reasonable fee for this service.

Request Restrictions

- You may ask us to limit how we use or disclose your information for treatment, payment, or operations. We will honor reasonable requests unless disclosure is required by law. This request must be submitted in writing.

Confidential Communication

- You may request that we contact you about your health in a specific way or location. We will accommodate reasonable requests that do not interfere with billing or collecting payments.

Request a Paper Copy

- If you agreed to this policy electronically, you may request a printed copy at any time.

File a Complaint

- If you believe your privacy rights have been violated, you may file a complaint directly with our office. You may also submit a complaint to the U.S. Department of Health and Human Services; we will provide you with their contact information upon request. We will not retaliate against you for filing a complaint.

Contact for all privacy-related requests:

Bodiwell Wellness & Weight Loss

105 Vulcan Road, Ste 221 Birmingham, AL

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